This course is designed to help delegates develop the knowledge and confidence to become visible advocates for positive mental health within the workplace.
While Mental Health First Aiders are trained to support colleagues experiencing a mental health crisis, Mental Health Advocates focus on promoting positive mental wellbeing, encouraging early conversations and helping to create a supportive workplace culture.
The course aims to help delegates:
- Recognise the common signs and symptoms of poor mental health
- Encourage supportive conversations and promote early intervention where appropriate
- Help reduce stigma around mental health in the workplace
- Support the development of a positive, inclusive, and supportive workplace culture
- Understand the role of a Mental Health Advocate, including when and how to signpost colleagues to appropriate professional support.
By the end of the course, delegates should have a greater understanding of how to promote positive mental wellbeing and encourage colleagues to access appropriate support when needed.
What does the course cover?
During the course, delegates will explore the knowledge and practical skills needed to support positive mental health in the workplace.
Topics covered include:
- Understanding mental health and wellbeing in the workplace
- Recognising common signs and indicators of poor mental health
- The role and responsibilities of a Mental Health Advocate.
- Having supportive and empathetic conversations.
- Active listening and effective communication techniques.
- Signposting individuals to appropriate support services and resources.
- Promoting a positive workplace culture and helping to reduce stigma around mental health.
Who is this course for?
- Managers, team leaders and HR professionals
- Employees who want to become more involved in promoting workplace wellbeing
- Existing Mental Health First Aiders who want to build on their knowledge
- Anyone interested in becoming a visible advocate for positive mental health
No previous mental health training is required.
Course Entry Requirements
To attend this course, delegates must:
- Be aged 18 or over (16-17 year olds may attend with consent from a parent/guardian)
- Have a suitable level of written and spoken English to take part in the course and complete activites (equivalent to Level 2)
Important information:
The course covers sensitive topics, including suicide and self-harm. Delegates are encouraged to consider this before attending and may take a break from the session if they need to.
Delegates who successfully complete the course will receive a St John Ambulance Certificate of attendance, which is valid for three years.
Assessment:
Throughout the course, trainers will observe delegates' participation and engagement with the activities. Delegates will be encouraged to demonstrate their understanding of the topics covered.
St John Ambulance - Mental Health Advocate Course FAQs
About St John Ambulance
Q1. Who are St John Ambulance?
St John Ambulance is a charity that provides first aid training, community support and emergency medical services across England. It's workplace training aims to help people develop lifesaving skills and support safer, healthier communities.
__________________________________________________________________________
About the Course
Q2. What is a mental health advocate?
A mental health advocate promotes positive mental wellbeing at work, encourages early conversations and helps colleagues access appropriate support when needed.
____________________________________________________________________
Q3. Mental Health Advocate Vs Mental Health First Aider. What's the difference?
A Mental Health First Aider is trained to offer initial support during a mental health crisis, similar to a first response role. A Mental Health Advocate helps promote a positive wellbeing culture by encouraging early conversations and awareness. Neither role replaces diagnosis or professional therapy but is a great way to help build a workplace where people feel listened to, supported and more comfortable talking about mental health.
_____________________________________________________________________
Who Should Attend
Q4. Who is this course for?
Aimed at managers, team leaders, HR professionals, existing Mental Health First Aiders and anyone who wants to promote positive mental wellbeing at work.
_______________________________________________________________________
Q5. Are there any entry requirements?
No previous mental health training is needed. Delegates should be aged 18+ (or 16–17 with consent) and have a suitable level of spoken and written English to take part.
__________________________________________________________________________
How the Training Works
Q6. How is the course delivered?
Training combines trainer-led sessions, group discussions and practical activities to help delegates explore mental health awareness and supportive communication.
___________________________________________________________________
Q7. Is lunch provided during the course?
Lunch is not provided so delegates are advised to bring their own lunch or make use of nearby facilities. Training centres are equipped with a kettle, microwave and fridge if needed.
__________________________________________________________________________
Q8. What should I bring on the day?
We recommend wearing comfortable clothing suitable for the course. If your training is taking place at one of our live operational venues, personal protective equipment (PPE) may be required. Full details will be provided once your booking is confirmed.
__________________________________________________________________________
Q9. Is there parking available at the training centre?
Most of our training venues offer free on-site parking, although spaces may be limited. You’ll receive full parking details, including What3Words navigation, once your booking is confirmed. Alternatively, you can find parking availability and other venue details on our Training Centres information page.
__________________________________________________________________________
Assessments & Certification
Q10. How is the course assessed?
There is no formal written exam. Trainers assess participation and engagement throughout the course, with opportunities to demonstrate understanding during activities.
__________________________________________________________________________
Q11. What certification will I receive?
Successful delegates receive a St John Ambulance Certificate of Attendance, valid for three years.
__________________________________________________________________________
Delegate Support & Accessibility
Q12. What support is available if I have additional needs or require adjustments?
At HSS Training, we are committed to providing an inclusive and supportive learning environment. If you’re neurodivergent, have a disability, have a specific learning need, or English isn’t your first language, please refer to our reasonable adjustments guide.
__________________________________________________________________________
Still Have Questions?
If you need further support please contact us on 0345 605 0006, use our live chat or email training@hss.com.
_________________________________________________________________________________
This course is designed to help delegates develop the knowledge and confidence to become visible advocates for positive mental health within the workplace.
While Mental Health First Aiders are trained to support colleagues experiencing a mental health crisis, Mental Health Advocates focus on promoting positive mental wellbeing, encouraging early conversations and helping to create a supportive workplace culture.
The course aims to help delegates:
- Recognise the common signs and symptoms of poor mental health
- Encourage supportive conversations and promote early intervention where appropriate
- Help reduce stigma around mental health in the workplace
- Support the development of a positive, inclusive, and supportive workplace culture
- Understand the role of a Mental Health Advocate, including when and how to signpost colleagues to appropriate professional support.
By the end of the course, delegates should have a greater understanding of how to promote positive mental wellbeing and encourage colleagues to access appropriate support when needed.
What does the course cover?
During the course, delegates will explore the knowledge and practical skills needed to support positive mental health in the workplace.
Topics covered include:
- Understanding mental health and wellbeing in the workplace
- Recognising common signs and indicators of poor mental health
- The role and responsibilities of a Mental Health Advocate.
- Having supportive and empathetic conversations.
- Active listening and effective communication techniques.
- Signposting individuals to appropriate support services and resources.
- Promoting a positive workplace culture and helping to reduce stigma around mental health.
St John Ambulance - Mental Health Advocate Course FAQs
About St John Ambulance
Q1. Who are St John Ambulance?
St John Ambulance is a charity that provides first aid training, community support and emergency medical services across England. It's workplace training aims to help people develop lifesaving skills and support safer, healthier communities.
__________________________________________________________________________
About the Course
Q2. What is a mental health advocate?
A mental health advocate promotes positive mental wellbeing at work, encourages early conversations and helps colleagues access appropriate support when needed.
____________________________________________________________________
Q3. Mental Health Advocate Vs Mental Health First Aider. What's the difference?
A Mental Health First Aider is trained to offer initial support during a mental health crisis, similar to a first response role. A Mental Health Advocate helps promote a positive wellbeing culture by encouraging early conversations and awareness. Neither role replaces diagnosis or professional therapy but is a great way to help build a workplace where people feel listened to, supported and more comfortable talking about mental health.
_____________________________________________________________________
Who Should Attend
Q4. Who is this course for?
Aimed at managers, team leaders, HR professionals, existing Mental Health First Aiders and anyone who wants to promote positive mental wellbeing at work.
_______________________________________________________________________
Q5. Are there any entry requirements?
No previous mental health training is needed. Delegates should be aged 18+ (or 16–17 with consent) and have a suitable level of spoken and written English to take part.
__________________________________________________________________________
How the Training Works
Q6. How is the course delivered?
Training combines trainer-led sessions, group discussions and practical activities to help delegates explore mental health awareness and supportive communication.
___________________________________________________________________
Q7. Is lunch provided during the course?
Lunch is not provided so delegates are advised to bring their own lunch or make use of nearby facilities. Training centres are equipped with a kettle, microwave and fridge if needed.
__________________________________________________________________________
Q8. What should I bring on the day?
We recommend wearing comfortable clothing suitable for the course. If your training is taking place at one of our live operational venues, personal protective equipment (PPE) may be required. Full details will be provided once your booking is confirmed.
__________________________________________________________________________
Q9. Is there parking available at the training centre?
Most of our training venues offer free on-site parking, although spaces may be limited. You’ll receive full parking details, including What3Words navigation, once your booking is confirmed. Alternatively, you can find parking availability and other venue details on our Training Centres information page.
__________________________________________________________________________
Assessments & Certification
Q10. How is the course assessed?
There is no formal written exam. Trainers assess participation and engagement throughout the course, with opportunities to demonstrate understanding during activities.
__________________________________________________________________________
Q11. What certification will I receive?
Successful delegates receive a St John Ambulance Certificate of Attendance, valid for three years.
__________________________________________________________________________
Delegate Support & Accessibility
Q12. What support is available if I have additional needs or require adjustments?
At HSS Training, we are committed to providing an inclusive and supportive learning environment. If you’re neurodivergent, have a disability, have a specific learning need, or English isn’t your first language, please refer to our reasonable adjustments guide.
__________________________________________________________________________
Still Have Questions?
If you need further support please contact us on 0345 605 0006, use our live chat or email training@hss.com.
_________________________________________________________________________________
Who is this course for?
- Managers, team leaders and HR professionals
- Employees who want to become more involved in promoting workplace wellbeing
- Existing Mental Health First Aiders who want to build on their knowledge
- Anyone interested in becoming a visible advocate for positive mental health
No previous mental health training is required.
Course Entry Requirements
To attend this course, delegates must:
- Be aged 18 or over (16-17 year olds may attend with consent from a parent/guardian)
- Have a suitable level of written and spoken English to take part in the course and complete activites (equivalent to Level 2)
Important information:
The course covers sensitive topics, including suicide and self-harm. Delegates are encouraged to consider this before attending and may take a break from the session if they need to.
Delegates who successfully complete the course will receive a St John Ambulance Certificate of attendance, which is valid for three years.
Assessment:
Throughout the course, trainers will observe delegates' participation and engagement with the activities. Delegates will be encouraged to demonstrate their understanding of the topics covered.
