This top-up course is intended to refresh and update delegates' knowledge and practical skills as door supervisors in the private security industry. It aims to help delegates maintain an up-to-date understanding of:
- Legal and licensing requirements for licensed premises
- Conflict management and de-escalation techniques
- Safe physical intervention and emergency procedures
- Communication skills and professional standards
Practical exercises are designed to reinforce key skills including handling physical scenarios.
This 2-day top up course revisits key units and practical skills with the aim to help delegates stay up to date with current standards. Topics include physical intervention, equipment use, and awareness of security and terror threats relevant to licensed premises.
Delegates will revisit key areas, including:
- Principles of Terror Threat Awareness - staying up to date with current guidance for frontline security roles
- Principles of Using Equipment as a Door Supervisor - reviewing safe use of tools and equipment commonly used in security operations
- Application of Physical Intervention Skills - refreshing practical skills for handling physical situations safely
This course is intended for anyone renewing their Level 2 Door Supervisor licence for work in licensed premises. Delegates should have completed their level 2 Door Supervisor course within the last 3 years and hold a current valid SIA licence.
Pre-course requirements
Delegates should also:
- Hold a Level 3 Emergency First Aid at Work certificate
- Have completed ACT Awareness and ACT Security e-learning courses and received their certificates
- Be physically able to participate in practical exercises
Delegates receive a Highfield-accredited certificate on successful completion of the top-up course.
To continue working as a licensed door supervisor, delegates must apply for the SIA licence separately. The fee is not included in the course - applications are made through the SIA website.
Level 2 Award for Door Supervisors - Top up Course FAQs
About the SIA
Q1. What is the SIA?
The Security Industry Authority (SIA) is the UK regulator for the private security industry. It issues licenses for roles such as door supervisors, ensuring those working in security meet legal requirements and have the right training.
__________________________________________________________________________
__________________________________________________________________________
About the Course
Q2. What is the Door Supervisor top-up course?
The Level 2 Door Supervisor top-up course is a mandatory refresher qualification required by the SIA for existing licence holders. It aims to update essential knowledge, practical skills, and safety awareness to support continued work as a licensed door supervisor in the private security industry.
__________________________________________________________________________
Q3. Is this course accredited?
Yes. This course is accredited by Highfield, a recognised awarding body for security industry qualifications in the UK.
_________________________________________________________________________________
Q4. Why is refresher training important?
Refresher training ensures door supervisors remain up to date with current legislation, safety practices, and industry standards. It supports continued safe and lawful working in frontline security roles while aiming to reinforce skills such as physical intervention and equipment use.
__________________________________________________________________________
__________________________________________________________________________
Q5. How long does the course take?
The course runs over 2 days.
_________________________________________________________________________________
Who Should Attend
Q6. Who is this course for?
This course is intended for current SIA Door Supervisor licence holders completing mandatory refresher training for licence renewal. Delegates whose licence has expired are required to undertake the full Level 2 Door Supervisor qualification instead.
_________________________________________________________________________________
Q7. Are there any entry requirements?
Yes. To attend this course, delegates must hold a valid SIA Door Supervisor licence, have completed their original qualification within the required timeframe, and be aged 18 or over. A valid Level 3 Emergency First Aid at Work certificate and ACT Awareness and ACT Security certificates are also required. Delegates should be physically fit and confident in written and spoken English.
__________________________________________________________________________
Q8. What should I bring on the day?
Please bring valid photo ID (passport, driving licence, or UK birth certificate), two proofs of address (utility bill, bank statement, NHS or Jobcentre letter), your First Aid and ACT certificates, and suitable clothing. PPE is also required including: safety boots, hi-vis, hard hat (chin strap preferred), protective gloves, eye protection, long sleeves and trousers (shorts are not permitted).
Where practical demonstrations are conducted outside, delegates must wear suitable waterproof clothing. For further guidance on PPE or you need help sourcing items, please contact our team on 0345 605 0006 or email training@hss.com before your course start date, we'll be happy to help.
_________________________________________________________________________________
How the Training Works
Q9. How is the course delivered?
This is a classroom-based course supported by practical activities. Delegates revisit key skills such as safe physical intervention, use of equipment, and awareness of current security and terror threat risks within the private security industry.
__________________________________________________________________________
Q10. Is physical activity involved?
Yes. The course includes practical physical activities and delegates will be expected to be medically and physically fit to participate. If you have any concerns about your health or fitness, please contact our team on 0345 605 0006.
__________________________________________________________________________
Q11. Where can I find out more about ACT?
ACT (Action Counters Terrorism) courses are government-endorsed e-learning modules essential for attending this course, full details are available on the ProtectUK website.
_________________________________________________________________________________
Q12. Is there parking available at the training centre?
Most of our training venues offer free on-site parking, although spaces may be limited. You’ll receive full parking details, including What3Words navigation, in your joining instructions once your booking is confirmed. Alternatively, you can find parking availability and other venue details on our Training Centres information page
______________________________________________________________________________
Assessments & Certification
Q13. How is the course assessed?
Assessment includes practical observation, participation in exercises and a written assessment to confirm understanding of the updated course content.
__________________________________________________________________________
Q14. What certification will I receive?
Delegates receive a Highfield-accredited Level 2 Door Supervisor Top-Up certificate. The SIA licence must be renewed separately via the SIA website, and the licence fee is not included in the course cost.
_________________________________________________________________________________
Delegate Support & Accessibility
Q15. What support is available if I have additional needs or require adjustments?
At HSS Training, we are committed to providing an inclusive and supportive learning environment. If you’re neurodivergent, have a disability, have a specific learning need, or English isn’t your first language, please refer to our reasonable adjustments guide.
_________________________________________________________________________________
Still Have Questions?
If you need further support please contact us on 0345 605 0006, use our live chat or email training@hss.com.
_________________________________________________________________________________
This top-up course is intended to refresh and update delegates' knowledge and practical skills as door supervisors in the private security industry. It aims to help delegates maintain an up-to-date understanding of:
- Legal and licensing requirements for licensed premises
- Conflict management and de-escalation techniques
- Safe physical intervention and emergency procedures
- Communication skills and professional standards
Practical exercises are designed to reinforce key skills including handling physical scenarios.
This 2-day top up course revisits key units and practical skills with the aim to help delegates stay up to date with current standards. Topics include physical intervention, equipment use, and awareness of security and terror threats relevant to licensed premises.
Delegates will revisit key areas, including:
- Principles of Terror Threat Awareness - staying up to date with current guidance for frontline security roles
- Principles of Using Equipment as a Door Supervisor - reviewing safe use of tools and equipment commonly used in security operations
- Application of Physical Intervention Skills - refreshing practical skills for handling physical situations safely
Level 2 Award for Door Supervisors - Top up Course FAQs
About the SIA
Q1. What is the SIA?
The Security Industry Authority (SIA) is the UK regulator for the private security industry. It issues licenses for roles such as door supervisors, ensuring those working in security meet legal requirements and have the right training.
__________________________________________________________________________
__________________________________________________________________________
About the Course
Q2. What is the Door Supervisor top-up course?
The Level 2 Door Supervisor top-up course is a mandatory refresher qualification required by the SIA for existing licence holders. It aims to update essential knowledge, practical skills, and safety awareness to support continued work as a licensed door supervisor in the private security industry.
__________________________________________________________________________
Q3. Is this course accredited?
Yes. This course is accredited by Highfield, a recognised awarding body for security industry qualifications in the UK.
_________________________________________________________________________________
Q4. Why is refresher training important?
Refresher training ensures door supervisors remain up to date with current legislation, safety practices, and industry standards. It supports continued safe and lawful working in frontline security roles while aiming to reinforce skills such as physical intervention and equipment use.
__________________________________________________________________________
__________________________________________________________________________
Q5. How long does the course take?
The course runs over 2 days.
_________________________________________________________________________________
Who Should Attend
Q6. Who is this course for?
This course is intended for current SIA Door Supervisor licence holders completing mandatory refresher training for licence renewal. Delegates whose licence has expired are required to undertake the full Level 2 Door Supervisor qualification instead.
_________________________________________________________________________________
Q7. Are there any entry requirements?
Yes. To attend this course, delegates must hold a valid SIA Door Supervisor licence, have completed their original qualification within the required timeframe, and be aged 18 or over. A valid Level 3 Emergency First Aid at Work certificate and ACT Awareness and ACT Security certificates are also required. Delegates should be physically fit and confident in written and spoken English.
__________________________________________________________________________
Q8. What should I bring on the day?
Please bring valid photo ID (passport, driving licence, or UK birth certificate), two proofs of address (utility bill, bank statement, NHS or Jobcentre letter), your First Aid and ACT certificates, and suitable clothing. PPE is also required including: safety boots, hi-vis, hard hat (chin strap preferred), protective gloves, eye protection, long sleeves and trousers (shorts are not permitted).
Where practical demonstrations are conducted outside, delegates must wear suitable waterproof clothing. For further guidance on PPE or you need help sourcing items, please contact our team on 0345 605 0006 or email training@hss.com before your course start date, we'll be happy to help.
_________________________________________________________________________________
How the Training Works
Q9. How is the course delivered?
This is a classroom-based course supported by practical activities. Delegates revisit key skills such as safe physical intervention, use of equipment, and awareness of current security and terror threat risks within the private security industry.
__________________________________________________________________________
Q10. Is physical activity involved?
Yes. The course includes practical physical activities and delegates will be expected to be medically and physically fit to participate. If you have any concerns about your health or fitness, please contact our team on 0345 605 0006.
__________________________________________________________________________
Q11. Where can I find out more about ACT?
ACT (Action Counters Terrorism) courses are government-endorsed e-learning modules essential for attending this course, full details are available on the ProtectUK website.
_________________________________________________________________________________
Q12. Is there parking available at the training centre?
Most of our training venues offer free on-site parking, although spaces may be limited. You’ll receive full parking details, including What3Words navigation, in your joining instructions once your booking is confirmed. Alternatively, you can find parking availability and other venue details on our Training Centres information page
______________________________________________________________________________
Assessments & Certification
Q13. How is the course assessed?
Assessment includes practical observation, participation in exercises and a written assessment to confirm understanding of the updated course content.
__________________________________________________________________________
Q14. What certification will I receive?
Delegates receive a Highfield-accredited Level 2 Door Supervisor Top-Up certificate. The SIA licence must be renewed separately via the SIA website, and the licence fee is not included in the course cost.
_________________________________________________________________________________
Delegate Support & Accessibility
Q15. What support is available if I have additional needs or require adjustments?
At HSS Training, we are committed to providing an inclusive and supportive learning environment. If you’re neurodivergent, have a disability, have a specific learning need, or English isn’t your first language, please refer to our reasonable adjustments guide.
_________________________________________________________________________________
Still Have Questions?
If you need further support please contact us on 0345 605 0006, use our live chat or email training@hss.com.
_________________________________________________________________________________
This course is intended for anyone renewing their Level 2 Door Supervisor licence for work in licensed premises. Delegates should have completed their level 2 Door Supervisor course within the last 3 years and hold a current valid SIA licence.
Pre-course requirements
Delegates should also:
- Hold a Level 3 Emergency First Aid at Work certificate
- Have completed ACT Awareness and ACT Security e-learning courses and received their certificates
- Be physically able to participate in practical exercises
Delegates receive a Highfield-accredited certificate on successful completion of the top-up course.
To continue working as a licensed door supervisor, delegates must apply for the SIA licence separately. The fee is not included in the course - applications are made through the SIA website.
